What is Kasbly?
Kasbly is an AI-powered customer engagement and marketing platform. Your AI agent handles conversations across every channel while you manage contacts, run marketing, and shape how the agent behaves — all from one workspace.
How the pieces fit together
Section titled “How the pieces fit together”ChannelsThe messaging services customers use to reach you — WhatsApp, Instagram, SMS, and more.
The InboxEvery conversation from every channel, in one unified place.
Your AI agentThe agent that answers customers — its prompt, skills, knowledge, and handoff rules.
Contacts & CRMThe people who message you, and what you know about them.
MarketingPlan and publish content across your channels.
AnalyticsHow your agent and your funnel are performing.
The AI agent reads each incoming message, decides how to respond, and can take actions on your behalf — answering routine questions automatically while you step in whenever you want.
Start here
Section titled “Start here”- Connect a channel so customers can reach you.
- Configure your AI agent so it answers the way you want.
- Add your contacts — or let them build up as people message you.
Then watch it work in the Inbox.