Analytics overview
The Analytics area shows how your workspace is performing — from AI agent quality to your sales funnel and marketing results.
What you can track
Section titled “What you can track”- AI performance — how well the agent is handling conversations.
- Funnel — how conversations progress through your customer journey.
- Revenue — outcomes tied to your conversations and deals.
- Lead scoring — which contacts are most promising.
- Marketing — how your content and campaigns perform.
- Quality review — review and rate conversation quality.
- Surveys — feedback collected from customers.
Related
Section titled “Related”- The Inbox — the conversations behind the metrics.
- Your AI agent — what AI performance measures.